Where is the PIN code?
The sim card has no PIN code. Once the sim card activated it works straight away when you insert it...
Activation
Read more details on our activation process.
-
-
How to activate my sim card?
The activation is process is done online on our website (except for Flexiroam sim cards). It only takes 5 minutes... -
I get the message “Unknown sim serial number”
First double check the sim serial number you are typing is correct. If you still get the error please contact... -
Can I schedule the activation?
T-Mobile and AT&T sim cards can be scheduled for activation. You will be asked for your travel dates. The activation... -
Why do your ask for the IMEI and can I change it?
The IMEI (the serial number of your phone) is only required with some of the sim cards and this is... -
When the validity of my sim card start?
The validity of the sim card starts immediately after receiving the confirmation of activation. If you have a 30 days... -
Where can I see all the informations about my plan?
You can see your plan name on the last step of the activation form. You will receive all the other... -
Why my sim card is still not active?
Some activations requests are proceed manually by a real person. Lyca Mobile and H2O sim cards may take up to...
Need Support?Contact Support