Where is the PIN code? The sim card has no PIN code. Once the sim card activated it works straight away when you insert it...
I get the message “Unknown sim serial number” First double check the sim serial number you are typing is correct. If you still get the error please contact...
Why my sim card is still not active? Some activations requests are proceed manually by a real person. Lyca Mobile and H2O sim cards may take up to...
When the validity of my sim card start? The validity of the sim card starts immediately after receiving the confirmation of activation. If you have a 30 days...
How to activate my sim card? The activation process is done online on our website (except for Flexiroam sim cards). It only takes 5 minutes top!...